Person with reduced mobility

Covid 19 information

Our teams are on hand to welcome you from Tuesday to Sunday (10.00 to 17.00) in compliance with the rules on social distancing and hygiene measures. The Brussels City Museum has obtained the Brussels Health Safety Label

Booking your visit is mandatory via our booking platform

For visitors who want to take the Brussels Midis guided tours and/or for the First Sunday of the month, booking can only be made by telephone +32 2 279 43 58 

Thank you for your understanding and enjoy your visit

 

 

The Brussels City Museum is eager to welcome and accommodate the needs of the general public. It will do its utmost to facilitate accessibility to people with hearing, visual or intellectual disabilities.

  • As the building is listed, it does not have a lift and the upper floors can only be accessed via a staircase
  • The museum does not have PRM toilets
  • Guide dogs are welcome
  • Free audio guide on smartphone with option to read comments

 

 

 

  • Free WiFi
  • Guided tour for the visually impaired “The Grand Place to be” + explore the square
  • Guided tour for the visually impaired “Multi-sensory Brussels”
  • Tailor-made guided tour adapted to people with intellectual disabilities

If you would like more information on access to the museum, do not hesitate to contact the Public Services Department (servicedespublics@brucity.be).

 

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