Specific audiences

Accessibility

The Brussels City Museum is eager to welcome and accommodate as far as possible the needs of the general public. It will do its utmost to facilitate accessibility to people with or special needs.

  • Guide dogs are welcome
  • The audio-visioguide can be downloaded onto a smartphone free of charge and includes audio commentary
  • The wifi is free
  • A hearing loop (or audio induction loop) is available at the museum reception desk

However, as the building is listed,

  • the museum does not have a lift and the upper floors can only be accessed via a staircase
  • the museum does not have PRM toilets

 

  • Guided tour for the visually impaired “Multi-sensory Brussels”
  • Tailor-made guided tour adapted to people with intellectual disabilities

If you would like more information on access to the museum, do not hesitate to contact the Public Services Department (02.279.23.60/ servicedespublics@brucity.be).

The museum also offers special guided tours which you can find out more about below.

Contact
Brussels City Museum © A.Anoni

Visit for the deaf and hearing-impaired in IS

The Brussels City Museum invites deaf and hearing-impaired visitors to take part in a tour in sign language specially designed for this audience.

Our guide Sébastien will show you the history of Brussels, the development of the city, the Grand-Place and the museum’s masterpiece, the King’s House, through the works of art and anecdotes.

Want a preview of the visit? Watch our video

Practical information

Brussels City Museum © A.Anoni

Room Tapestry_Brussels City Museum © A.Anoni

Multisensory Brussels for the visually impaired

This tour, adapted for the blind and visually impaired, provides a few historical and artistic keys to Brussels. Our guide talks about the magnificent Maison du Roi, which houses the museum, Saint Michael, the city’s patron saint, the art of tapestry, the often overlooked episode of the 1695 bombardment, not forgetting the original statue of Manneken-Pis on the top floor of the museum.

Practical information

  • Category: themed tour
  • Length of visit: +/- 1h15
  • Price: €70 all-inclusive
  • Maximum 15 people/ group
  • reservation is required via our online form
  • This tour can be booked on a Monday (when the museum is closed)

Room Tapestry_Brussels City Museum © A.Anoni

Brussels City Museum_Acquisition_The Hoho twin brothers

Tailor-made Brussels for visitors with special needs

The Brussels City Museum strives to make its collections accessible to all visitors. Tailor-made Brussels offers a tour of the museum adapted to groups of visitors with special needs or disabilities. Our guides tailor their explanations to the specific needs of each group, so as to offer a unique experience. Contact us for a personalised tour.

Practical information

  • Category: themed tour
  • Length of the visit: +/- 1h15
  • Price: €70 all-inclusive
  • Maximum 15 people/ group
  • Reservation is required via our online form