Person with reduced mobility



The Brussels City Museum is eager to welcome and accommodate the needs of the general public. It will do its utmost to facilitate accessibility to people with hearing, visual or intellectual disabilities.

  • As the building is listed, it does not have a lift and the upper floors can only be accessed via a staircase
  • The museum does not have PRM toilets
  • Guide dogs are welcome
  • Free audio guide on smartphone with option to read comments




  • Free WiFi
  • Guided tour for the visually impaired “The Grand Place to be” + explore the square
  • Guided tour for the visually impaired “Multi-sensory Brussels”
  • Tailor-made guided tour adapted to people with intellectual disabilities

If you would like more information on access to the museum, do not hesitate to contact the Public Services Department (