F.A.Q.

The museum does not have a lift.

A team is currently working on a project to install a lift. Since the Maison du Roi-Broodhuis is listed, a permit is needed for a lift.

You can discover our museum differently under our heading: The museum at home

• Keen to welcome all visitors, the museum is doing all it can to help make it accessible to people with a hearing, visual or intellectual impairment
• However, the building is not accessible to persons using a wheelchair
• The museum does not have toilets that are accessible to persons with reduced mobility

Buggies are not permitted in the museum. You can ask to leave it at reception. Depending on how busy it is or the space available, our guards will find a spot for it.

• The museum has a small cloakroom and lockers to store your personal belongings.
• Umbrellas must be left at the entrance to the museum. The museum declines all responsibility in case of theft.
• For school groups, bags and school bags will be stored at the service entrance.

• Since the cloakroom is small, suitcases and luggage cannot be brought into the museum
• Luggage lockers are available at the Central Station
• Umbrellas must be left at the museum entrance. The museum declines all responsibility in case of theft.

• The museum has visitors’ toilets on the ground floor only
• The museum does not have toilets for people with reduced mobility
• The museum does not have a baby changing station

Animals are not allowed in the museum. Guide dogs are, of course, allowed.

Yes, the museum is open during lunch time. Find our opening hours here 

No, the balcony is not accessible.
Constantly opening and closing the balcony doors would expose the exhibited works to excessive temperature fluctuations. We would then not be able to exhibit in the required museum conditions.

Postcards, publications and small souvenirs are sold at the museum entrance.

The museum itself does not have a restaurant. There are many restaurants, snack bars and other eateries on and around the Grand-Place.

You can get to the museum by train, bus, tram or metro. You can find the nearest stops here 

The museum does not have a bicycle shed.
You can leave your bike at the Cyclo bicycle shed at

• Central Station
• Bourse station 

You can use the following parking garages:

• Central Station
• Albertine
• Brucity

Please note that public transport is the easiest way to get to the museum.

• If weather permits, you can take a lunch break in the pedestrian area of the city centre.
• Subject to availability, VisitBrussels can provide the use of the Agora hall in the Bip meeting Center for free, Rue Royale 2-4. Book in advance by email, specifying the name of the school group, the date, time and number of pupils: Visit Brussels
• The pub at the Toone theatre can also host school groups at reasonable prices with one paid drink per pupil. Book in advance via Toone theatre or 0479.40.77.33

A reservation is not required for your visit, but it is recommended.

• For events, space being limited, reservation is required.
• On the first Sunday of every month, the Museum hosts many visitors. Therefore it is advisable to book upfront, which you can do here

Yes, the museum offers various guided tour options depending on the group:

• Adult groups
• School and extracurricular groups

The museum provides visitors with various tools for their visit:

• Discover these tools at the museum via our QR codes, or paper copies available at the museum reception
• If you wish to prepare or extend your visit, you can find more background materials here 

No, group visits must be booked in advance.
If you come without a reservation and there are other groups at the museum at the same time, access may be denied to guarantee the comfort of individual visitors, groups and guides.

You can visit the museum from the age of 5.
Our team offers a game booklet to toddlers to discover animals in the museum.

You can discover the Museum’s collections in French, Dutch, English, German and Spanish. Our digital tools are also available in these 5 languages.

The average museum visit lasts 1 hour.

Our team has a number of resources available to help you get the most out of your visit to the museum and the building. Discover these tools 

Your ticket also grants you access to the wonderful GardeRobe MannekenPis, just a few steps from the fountain itself

• Around the corner from the museum, you can discover the Fashion & Lace Museum
• A 15-minute walk takes you tothe fascinating Sewer Museum
• You can find more information on the other museums be here 

No, the museum does not offer this option.
The museum accepts cash, Bancontact and various credit cards.

Situated on the most beautiful square in the world, the City Museum invites you to discover the tumultuous and thrilling history of Brussels. Masterpieces of painting and sculpture, a model depicting the city in the 13th century, exceptional tapestries… All Made in Brussels, of course!

n the top floor, the Grand-Place tells its own story through unique works such as the original St Michael’s weather vane. And the City Museum is also the place where you can admire the original Manneken-Pis statue!

The original statue is at the museum, and a few modern outfits are displayed on the top floor of the Maison du Roi-Broodhuis. Around 150 outfits are on exhibit at the GardeRobe MannekenPis

Your entrance ticket gives you free entry.

The monthly dressing calendar is available here 

The museum is currently offering the opportunity to explore the Parenthesis Space, which contains a few items taken from the reserves to highlight one particular topic

The King’s House, or Maison du Roi, as it is known in French, or Broodhuis in Dutch, is the neo-Gothic building that houses the Brussels City Museum.

The museum exhibits 750 original works. A few rare items, like the watercolour by Carabin, are reproductions to spare the originals as much as possible.

You can take photos or videos of our collections without flash, as long as you respect the other visitors.

The calendar of events on the Grand-Place is available here